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Flybe ceased all operations in January 2023 and there is no longer any customer service line. Passengers with outstanding claims for cancelled flights should contact the Civil Aviation Authority (CAA) at 0330 022 1500 or visit caa.co.uk. Credit card purchases may be recoverable under Section 75 of the Consumer Credit Act.
Last verified: 2025-12-01
Information on this page is sourced from community research, publicly available sources, and user submissions. HumanLine does not guarantee current accuracy — always call to confirm.
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CAA Passenger Advice
0330 022 1500How to bypass the bot
- 1Contact the CAA for guidance on claims against ceased airlines
- 2If you paid by credit card, raise a Section 75 claim with your card provider
- 3Visit caa.co.uk/passengers for step-by-step claim guidance
How they avoid you
Tactics this company uses to prevent you from reaching a human:
- Flybe is no longer operating — no customer service exists
- CAA is the appropriate authority for outstanding claims
- Credit card chargeback may apply for recent bookings
Difficulty breakdown
1Easy — Answers in minutes
2Manageable — Short IVR, quick connect
3Moderate — Multiple prompts, 15–30 min wait
4Hard — Heavy bot deflection, 30+ min wait
5Brutal — Designed to prevent human contact
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