Find companies that still
answer the phone.

Human agents exist but are buried behind multiple bot layers. Expect 20–40 min wait. Retention department is more effective than general support.

Spirit has drastically cut human support. Phone hold times regularly exceed 2–3 hours. Chat is almost entirely bot-driven. One of the worst in the industry.

Frontier eliminated their phone support line in 2020 and has been slow to restore it. Chat is bot-first and very limited. One of the hardest airlines to reach a human at.

Tesla has deliberately minimised phone support. Most support is app-only or in-person at service centres. Getting a human on the phone is extremely difficult.

Netflix removed phone support. Live chat at netflix.com/contactus is the only way to reach a human. Chat agents are generally helpful for billing and account issues.

Hulu removed their phone number. Support is now live chat only via hulu.com/help. Chat agents can help with billing and cancellation but there is no way to call.

Starlink has no phone support. All support is app and ticket-based. Response times on support tickets can be days. There is no way to speak to a human.

Max has no published phone number. Live chat is the only route to a human. The chatbot is persistent and requires effort to escalate. Billing disputes and cancellations are the main reasons to contact.

Peacock has no phone support. Live chat is the only route and requires persistence to reach a human. NBCUniversal/Comcast ownership has not resulted in accessible support.

Lemonade is designed around AI-first claims handling with no phone support. Everything goes through the app. Human escalation is very difficult.

Uber Eats has no dedicated customer phone line. All support is handled in-app via the help section. For serious unresolved issues, the Uber website provides a support form. There is no reliable way to speak to a human agent.

Gopuff fast-delivery service offers no phone support. All customer service is handled through in-app chat and the online help centre. There is no reliable way to reach a human by phone.

Crunchyroll offers no customer phone line. All support is via the online help centre, community forums and a support ticket system. There is no reliable way to reach a human agent by phone.

Breeze Airways operates as an app and text-first airline with no published customer phone number. All support is handled via the app, SMS text messaging and online chat. There is no reliable way to reach a human agent by phone.

T-Mobile is generally better than competitors at human support. "Team of Experts" model routes you to a dedicated team. Wait times are shorter on average.

Delta has among the best human support in the airline industry. Medallion members get priority lines. General customers connect to agents within 10–20 min.

Southwest is known for better-than-average customer service. Humans are accessible and hold times tend to be shorter than other major airlines.

Toyota customer service is generally accessible. Corporate line connects to humans quickly. Dealer issues may require going through the corporate line.