Streaming & Subscriptions

Netflix removed phone support. Live chat at netflix.com/contactus is the only way to reach a human. Chat agents are generally helpful for billing and account issues.

Hulu removed their phone number. Support is now live chat only via hulu.com/help. Chat agents can help with billing and cancellation but there is no way to call.

Disney+ human support is reachable but not easy to find. Chat is the most reliable route. Phone support exists but the number isn't prominently displayed.

Amazon Prime Video support is handled through Amazon Customer Service, one of the best in the industry. Callback option is fast and agents can resolve most issues immediately.

Apple TV+ support goes through Apple Support, which is consistently excellent. Phone, chat, and callback available. Agents are knowledgeable and empowered to resolve billing issues.

Max has no published phone number. Live chat is the only route to a human. The chatbot is persistent and requires effort to escalate. Billing disputes and cancellations are the main reasons to contact.

Peacock has no phone support. Live chat is the only route and requires persistence to reach a human. NBCUniversal/Comcast ownership has not resulted in accessible support.

Paramount+ has accessible chat support but limited phone options. Getting to a human takes some persistence. Billing and cancellation queries are the main contact reasons.

ESPN+ is part of the Disney entertainment group. Customer service is handled through Disney's main support line. Agents can assist with billing, cancellation and technical issues. Wait times are moderate at 10–20 minutes and the automated system can be confusing as it covers multiple Disney products.

Crunchyroll offers no customer phone line. All support is via the online help centre, community forums and a support ticket system. There is no reliable way to reach a human agent by phone.

FuboTV offers live TV streaming with phone support available for subscribers. The main line has moderate wait times of 10–20 minutes. Chat support on the website is available during business hours and is often faster for technical and billing queries.